Sales Force (SFDC)__________Los Angeles, CA

Reply to ravi.negi@nityo.com

Position: Sales Force (SFDC) Business / System Analyst

Location: Los Angeles, CA   
Duration: Long term
Domain: Call Center / Healthcare
 
Description:                

Sales Force (SFDC) Business / System Analyst – Call Center / Healthcare

Core Skills:                                        

-       SFDC Service Cloud Application

-       Healthcare Payer Call center implementation in SFDC

-       Healthcare domain knowledge

- Direct and / or support requirements gathering and requirements development

- Work with Development team to translate business requirements into functional requirements

- Assist developers to solution Salesforce development using out of the box application functionality

- Develop and maintain functional and technical processes

- Document initial technical designs and processes, make updates as necessary

- Work with Tech Leads and SMEs to support all documentation

- Support testers for all QA and UAT efforts

- Provide error logging and tracking for internal development team efforts

Thanks & Regards

Ravi Negi

Desk No-609-853-0818 Ext-2155

Fax :   609 799 5746

ravi.negi@nityo.com
www.nityo.com

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