Role: SFDC Business/ System Analyst || Location: Los Angeles,CA || long Term Contract

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Please reply to rahul.rawat@nityo.com

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Role:- SFDC - Business / System Analyst

Work Location :- Los Angeles, CA

Long Term Contract

 

Sales Force (SFDC) Business / System Analyst – Call Center / Healthcare

Core Skills:

-       SFDC Service Cloud Application

-       Healthcare Payer Call center implementation in SFDC

-       Healthcare domain knowledge

 

What he/she will be working on?

- Direct and / or support requirements gathering and requirements development

- Work with Development team to translate business requirements into functional requirements

- Assist developers to solution Salesforce development using out of the box application functionality

- Develop and maintain functional and technical processes

- Document initial technical designs and processes, make updates as necessary

- Work with Tech Leads and SMEs to support all documentation

- Support testers for all QA and UAT efforts

- Provide error logging and tracking for internal development team efforts.

 

Rahul Singh Rawat

Desk No-609-853-0818 Ext-2104
Fax :   609 799 5746

rahul.rawat@nityo.com
www.nityo.com

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