Sr. Linux Engineer with Nagios | San Diego, CA
Duration : 12 month
USC/GC/GC-EAD only
Interview : Phone then in person
Job Details:
The Service Operations Engineering team is looking for qualified Nagios Engineer to advance our expansive implementation and support other monitoring tooling. This team is a full service team responsible for implementing and maintaining tooling that supports various Operational teams ranging from Application to Infrastructure. Our goal is to provide visibility and alarm to an "always on" experience for our global customers.
Ideal candidates will have a strong technical background, solid project driving abilities, proven leadership skills and over seven years of demonstrable experience in the production operation of online services and applications. You will develop a unique understanding of the end-to-end SIE production environment, from the systems infrastructure to the application architectures that make up SIE's online offerings, to shared services used for eCommerce and corporate authentication, with the ability to drive improvements in the availability of SIE's key customer experiences horizontally across the supporting business units.
Key Responsibilities:
· Troubleshoot issues pertaining to existing Nagios service checks.
· Fulfill customer requests involving Nagios implementation (service check threshold/performance adjustments).
· Develop new Nagios service checks to fulfill the monitoring needs. Participate in technical audits of existing Nagios service checks for the purpose performance improvement.
· Creates Operational Best Practices driven from existing operational expertise, Reliability/Availability/Scalability thinking, and Root Cause Process outputs, to efficiently manage "always on" operations.
· Effectively collaborates with and drives change through cross-functional teams.
· Participates in post-outage root cause analysis with teams, recommends and drives process/tool/skillset improvement in relevant areas.
· Communicate with technical and non-technical audiences including senior management to provide regular updates on operational status of monitoring systems.
· Create technical documentation on applicable applications and operational tools/processes.
Qualifications:
· Strong technical knowledge Nagios and of online operations/enterprise systems, coupled with strong analytical skills to identify problems and solutions using data from various internal and external sources.
· Strong knowledge of script development using either Python, Perl or Bash Shell
· Ability to think end-to-end about how to meet customer needs in a way that is operationally sustainable.
· Expertise in utilizing key metrics to evaluate and define requirements and best practices for online operations.
· Internally motivated, self-starter with ability to plan, organize and establish priorities to meet goals and achieve results.
· Must work well under pressure, balancing multiple priorities and objectives. Handles conflict well.
· Demonstrated leadership in working in a broad cross-functional environment.
· Past experience working with SaaS applications and enterprise technology a plus.
· Experience with other infrastructure management tools such as Splunk a plus.
Additional Requirements:
· BS degree or higher in Computer Science (or equivalent experience).
· 7+ years production operations experience in an online, customer-oriented business.
· Strong project driving skills.
· Excellent communication skills, both written and verbal.
Garima Gupta | Technical Recruiter | Apetan Consulting LLC
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