Need Sr Siebel Admin in Cleveland,OH

Hi,

I have an urgent requirement with one of my clients. Please find the job details below and forward me your updated resume along with your contact details at skhare@tekshapers.com or call me at 248-565-4747*127

 

 

Position : Senior Siebel Admin

Location: Cleveland, OH

Duration : 2 years

MOI : Phone/Skype

 

 

Responsibilities of the position ::

 

·         Understands and give prompt resolution to production issues (application and/or integration related) for a TPM ecosystem.

·         Takes responsibility for timely completion of System Administration's daily activities.

·         Partners with the Business Process Development (BPD) and Solution Development (SD) Teams to look for guidance and share knowledge.

·         Work with Business Units on Ticket Resolutions

·         Demonstrates attention to detail and accuracy in creating technical solution based on system tickets/problems.

 

Experience ::

 

·         Minimum 8-10 yrs. Experience on System Support.

·         Minimum 5 yrs. Experience on Siebel Support on Application, Siebel Server Administration and EAI/EIM Integration.

·          

·         Functional:

·          

o   Lead functional and technical discussions with the client (Business Users and IT partners) to support the Sales & Customer Service Systems

o   Able to triage and Troubleshoot production incidents

o   Responsible and accountable for tickets Level 3 ticket resolution

o   Liaison with level 4 support for ticket and problem resolution

o   Able to create SOP for ticket/problem resolution

o   Coordinate working with offshore team

o   Clear communication

o   Strong Analytical and Trouble Shooting Skills

o    

·         Technical

 

o   Experience with Siebel 8.0.X support

o   Siebel eConsumer Sector (preferable)

o   Experience with Oracle SOA support in order to support OTM and the Order Management system (IMI) integrations

o   Siebel 8.X configuration experience (Siebel Tools, Workflow, Workflow Policies, EIM and EIA)

o   Siebel 8.X Server Management experience (Siebel Gateway, Siebel Enterprise, Siebel Servers and Siebel Server Components)

o   Deep understanding of Oracle SQL/PL SQL and UNIX

 

 

Regards,

Saumya Khare

Talent Acquisition Specialist

Tekshapers Inc.

1441 E. Maple Rd, Suite # 301, Troy, MI 48083

T: 248.565.4747 | Extn. 127 | Fax: 248-254-7211

Certified: WMBE Certified | E-Verified Company | ISO 9001:2008

E: skhare@tekshapers.com | W: www.tekshapers.com

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