Immediate need Cisco Genesys Avaya Consultant in Fort Worth, TX

Hi Friends,

Hope you are doing great.

We have very urgent opening for the following positions and can setup interview immediately.  If you have any suitable profile please send the resume in word format to  ray.francis@consultingknights.com, you can also reach me at 609-423-4215.

Job Title: Cisco Genesys Avaya Consultant
Location: Fort Worth, TX
Duration: 6 Months+
Must have Contact Center

Responsibilities:-
Production Support and maintenance of Aspect Contact Center environment
Work on reporting tools like Cognos
May need to be part of Contact Center work where products like Zipwire Cloud, APM (Aspect Performance Management), Cognos Reporting Tool, Data Warehouse, UIP, AQM and CallMiner Speech Analytics may be used.
Resource is required to have Contact Center knowledge on technologies like
Knowledge and Experience in Contact Center software upgrades for products Mainly with Aspect and other technology like Genesys, Cisco, Avaya and Interactive Intelligence (I3).
Extensive Technical and administrative knowledge in Aspect products Specifically Zipwire Cloud, APM (Aspect Performance Management), Cognos Reporting Tool, Data Warehouse, UIP, AQM and CallMiner Speech Analytics

Required Skills:-
Knowledge and Experience in Contact Center software upgrades for products Mainly with Aspect and other technology like Genesys, Cisco, Avaya and Interactive Intelligence (I3).
Extensive Technical and administrative knowledge in Aspect products Specifically Zipwire Cloud, APM (Aspect Performance Management), Cognos Reporting Tool, Data Warehouse, UIP, AQM and CallMiner Speech Analytics.

Note: Please reply me on my official E-Mail ID : ray.francis@consultingknights.com 

Thanks

Ray Francis | Senior IT Recruiter

Consulting Knights Inc

D: 609-423-4215

Email: ray.francis@consultingknights.com

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