Position: Technical Business Analyst (Only Local )
Location : Dearborn, MI
Duration : 1 Year +
Only GC USC and TN
Responsibilities:
Technical Business Analyst role will be responsible for production support. Triage of incidents, change request and support tasks and data & project analysis.
Support all operational aspects of the product.
Investigate new/unknown/existing issues in product. Clearly document all findings in the issue tracking system.
Utilize issue tracking system (JIRA) daily.
Provide feedback to the clients and technology managers.
Generate routine and ad-hoc reporting and analysis to assist in evaluating production performance and resolving issues
Review and analyze data and requirements and test plans/cases in support of existing and new initiatives.
Participate in UAT, help to identify and report bugs, user-interface problems, documentation, or other potential problems (from both the Technical Support and the Customer/End User perspective).
Bachelor's degree with at least three to five years related experience or equivalent combination of education and experience
Minimum of 5 years working in support or ETL related role
Minimum 2-3 years experience using SQL
Previous team lead or management experience
Knowledge of standard software development methodologies such as Agile and Waterfall
Intermediate/advanced knowledge of Excel
Extreme attention to detail
Experience within a customer or technical support environment
Knowledge of Java, Apache, and JDBC a plus
Regards-
Alok Kumar
501, S. Broadway
Hicksville NY, 11801
Direct: 516-666-8057
Desk :- 516-531-9060 Ext. 109
alok.kumar@amigainformatics.com
Gtalk :- alokkumartekshapers
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