Salesforce UI/ UX Developer@Los Angeles, CA

Role: Salesforce UI/ UX Developer

Location: Los Angeles, CA

Duration: 12+ Months

Interview: Phone/Skype

 

Job Description :

 

1. SFDC (Sales Force) Developer

 

- Skill - Extensive experience in SFDC UI/UX design and development (minimum 6+ years in that)

 

Sales Force (SFDC) Call Center Implementation expertise

 

          - 2+ years of Call Center / contact center and Healthcare experience

 

Detailed JD below - please send only folks who fit the profile.

 

 

 

Project:

 

Design and Develop the UI / UX part of the Salesforce application for a Call Center (Service Cloud) from scratch.

 

 

 

The CRM will have to:

 

- Integrate with the LA Care Phone system to help identify callers (Cisco)

 

- Store Contact, Case and Activity information related to all calls

 

- Perform Case management

 

- Integrate with internal and external data sources (web services, batch integration)

 

- Provide state mandated reporting

 

Rick

rick@t3pillars.com

11974 Greywing Court,

Reston, VA

20191

 

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