Hi,
Urgent need for Network (Avaya-VoIP) Infrastructure Management Consultant in Pleasanton CA. Kindly send me suitable resume for the same.
Request-ID: 6171
Position: Infrastructure Management | Network-VoIP | Avaya-VoIP
Work Location & Address* Pleasanton CA 94588
Contract duration (in months)* 6
Must Have Skills (Top 3 technical skills only) *
1. Avaya Communication Manger Core (ACM)
2. Avaya OneX Portal
3. Avaya Session Manager (ASM)
Nice to have skills (Top 2 only)
1. Nice voice logger
2. Avaya Aura Contact Center (AACC)
Detailed Job Description:
Provide L2 support activities for Telecom infrastructure components from multiple vendors. Extending required support for upcoming projects, provide necessary inputs and perform activities for its design implementation documentation for bringing it under our purview. Working on incident, change, problem Management processes as defined by client. Identifying RCAs and working towards its closure. Working with Offshore teams and following up with vendors cases regularly.
Desired years of experience*: Above 5 years
Education/ Certifications (Required): BE
Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
1. Provide L2 support activities for Telecom infrastructure components from multiple vendors.
2. Extending required support for upcoming projects, provide necessary inputs and perform activities for its design implementation documentation for bringing it under our purview.
3. Working on incident, change, problem Management processes as defined by client.
Thanks,
Seema Singh
West Coast Consulting
9233 Research Drive, Irvine, California 92618
Direct - 949 783 6046
Office – 949 743 0065 Ext 206
Email: Seema@westcoastllc.com
Orange County's Top 25 Fastest Growing Company!!! - 2 years in a row
Deloitte's Fastest 50 IT Company!
USC Minority Technology Company of the year!
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