SFDC UI / UX Design Specialist with MANDATORY experience on the following – a refinement from what I have provided in the email down below.
Call Center Implementation UI/UX – the candidate must have working experience in DESIGNING UI/UX from scratch for Health care Call Center applications
Candidates must have worked on
- Defining requirements working with business users
- Creating wire frames and prototypes
- DESIGN the UI/UX for call center from scratch. This includes the below
o Defining business / user workflows
o Design UI / UX according to the needed workflows
o Design of data sharing mechanisms and escalation mechanisms
- Development of the UI/UX
- Integration with external systems
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