Incident Change Management at New York, NY---- 12+ months

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Greetings,

 

Hope you are doing great Today..

 

I'm Abhay from IDC Technologies Inc

I have an opportunities with me you might be interested, Please review the Job specifications below and let me know if you are interested.

For Immediate consideration please share your updated resume at abhay.t@idctechnologies.com.

 

POSITION:

 

Position Role                     : Incident Change Management

Assignment Location      : New York, NY

Project Duration               : 12+ months

 

 

REQUIREMENT:

 

Forming a virtual team and running crisis meetings, as required, to provide a focal point to drive incident resolution and service restoration Obtaining a detailed understanding of the incident and its implications Ensure the SLAs are met for Incidents of varying priority levels (P1, P2 & P3) Transition SPOC for Major Incident Management (MIM) Ensuring that key recovery actions are properly approved, where required (e.g. actions that may have business implications or cause more disruption) Ensuring that the recovery priorities are consistent with business requirements in consultation with the relevant BEM/business area Ensuring that appropriate levels of skill and resource are available Ensuring the recovery team have adequate facilities to enable them to perform their duties Overseeing the development of a recovery plan Minimizing the business impact where possible Considering contingency activities Ensuring that parallel activities are considered and planned Ensuring that key events and observations are recorded in the incident notes, to aid tracking of progress and provide input to a Major Incident Review Ensuring that all communications, internal and external are timely and effective Escalating further as necessary to support service recovery Instigating a Major Incident Review, where appropriate, to consider lessons learned. This should normally be within two business days of the incident

 

 

 

Thanks & Regards

Abhay Tiwari

IDC Technologies Inc.

1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035 
Phone: 408-418-5778 Ext 3061| Email: abhay.t@idctechnologies.com

 

 

 

 

 

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