Dear Associate,
Trust this email finds you well.
I am Ashish from IDC Technologies Inc. and currently having a job opportunity WebMethods Admin in Houston, TX. It is a 6+ Months role; kindly do let me know if you have anyone suitable available with you for this role.
Job description:
· Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager.
· Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incident's related to his/her tower Follow quality / security process defined for the engagement.
· Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Work on the service improvement programs.
Thanks & Regards
Ashish Verma
IDC Technologies, Inc
Mailto: - ashish.verma@idctechnologies.com
Phone No: - 408-459-5637
Hangout: itjobprofessionals@gmail.com
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