Hello,
Hope you are doing well!
This is Arjun Shah from Savvy Technology Solutions LLC and I am recruiting on behalf of our client in TEXAS. Please send me your available candidates resume on Arjun.shah@savvytech.us
Role: Desktop Support
Duration: 6 (Months)
Location: Austin TX
Job Description:
· Provides intermediate level Desktop Computer Support. Supports Network OS, centralized applications and desktop applications in a distributed Microsoft environment.
· Resolves network, (TCP/IP, Ethernet) telecommunications and application problems for local and remote users.
· Serves as a level two/three support for the Help Desk problems/changes. Participates in major IT technology deployment projects.
· Ensures that optimal network/desktop performance, capacity, availability and security are maintained for all agency technology users.
· Works under the general direction of the Desktop/Mobile Support Manager with moderate latitude for the exercise of independent judgement.
Requirements Minimum Skills Requirement in years
Years Skills/Experience
4 Experience working with computer hardware to include desktop and laptop computers and related peripheral devices
4 Experience working with computer software to include Windows and IOS operating systems, Microsoft Office Suites, Virus protection, asset management, call ticket management
4 Knowledge of customer support skills that include: management of problem calls, priority calls and communication to end-users
4 Skill in working as a team member, cooperating with both co-workers and management to effectively accomplish unit goal
4 Ability to install, configure and trouble-shoot software-related computer problems inherent in a corporate computer environment
Thanks,
Arjun
Savvy Technology Solution LLC.
Arjun.shah@savvytech.us
512-766-5244
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