Support Analyst @ Indianapolis, Indiana

Job Title: Support Analyst

Location: Indianapolis, Indiana

Duration: 24 Months

 

Job Title	Support Analyst
Relevant Experience  & Experience Required (in Yrs)	4 Yrs +
Technical/Functional Skills   -MUST HAVE SKILLS	·        Programming skills in Java: Java: J2EE, Spring & Struts Framework, PL/SQL, Web Services, Unix Java scripts, Hibernate ·        Excellent problem solving and written/verbal communication skills ·        Strong problem-solving skills are essential.  Ability to troubleshoot issues and provide timely resolution
Roles & Responsibilities	·        To work as Onsite co-coordinator and coordinate with an offshore team for redesign/re-architect of application ·        Gather the requirement from the client and review the requirement documents for feasibility ·        Understand the requirement from client and explain to offshore team ·        Help offshore team in any technical issues ·        Work with deployment team/infrastructure team to move the code across various environments ·        Outage management and planning ·        Lead all the activities assigned to him/her for respective application ·        Architectural design reviews, including alignment with future state architecture, evaluation of technology alternatives, cost impact analyses and consistency across Information Systems ·        Work as per ITIL processes

Shakeel Ahmad

IDC Technologies,

1851 McCarthy Blvd

Milpitas, CA 95035

Call : 408-418-5778 Ext-3072

Email: shakeel.ahmed[at]idctechnologies.com

Website: www.idctechnologies.com

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