| MOI:-Telephonic followed by face To face
USC/GC/EAD-GC-Only
ESSENTIAL DUTIES AND RESPONSIBILITIES Include thefollowing, otherdutiesmaybe assigned. - Operate in a 24x7 highly scalable server infrastructure with emphasis on excellent time management skills, meeting strict deadlines.
- Contribute in the architecture design, deployment and development of IT services and associated processes and procedures.
- Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network, devices, and productivity tools.
- Monitor systems and identify performance issues proactively.
- Maintain and monitor all network and computer systems to meet the FCDC's current and future requirements.
- Work with various vendors and service providers to ensure a productive environment.
- Resolve issues and prepare status reports.
- Professionally represent the infrastructure team as a technical consultant on projects.
- Maintain the necessary project plans and documentation of all system builds, modifications, implementation, and support.
- Maintain and manage current and upcoming FCDC infrastructure environment
- Maintain a good working knowledge of current infrastructure and future trends.
- Preserve strong relationships with all service providers and vendors to ensure that services received meet expected requirements of contract. Provide after- hour support as needed.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily.Therequirementslistedbelowarerepresentative oftheknowledge, skill, and/or abilityrequired.Reasonable accommodationsmaybe madeto enableindividualswith disabilities to perform the essentialfunctions. - Solid technical background in a multi-tenant hosted services environment including infrastructure network, SAN storage, VM environment, and physical servers
- Strong proficiency in Windows Server 2008/2012, Microsoft Active Directory, Exchange Mail system, SAN storage management, spam filtering, load balancer, Cisco UCS, VMware environment (vCenter, vSphere, etc.), Cisco firewall, switches, routers, Wireless access point, Identity Management, etc.
- Ability to work with the team to improve user experience by re-architecting the existing server environment.
- Demonstrated proficiency with caching and configuring and managing load balancers and spam filtering tools.
- Vast knowledge of disaster recovery design, test criteria, and execute the implementation plan.
- Experience configuring and managing infrastructure and application monitoring technologies solutions.
- Ability to identify incident trends in order to elevate incidents in accordance with standard protocols.
- Able to gather relevant information systematically to troubleshoot and resolve complex issues.
- Solid understanding of networking technologies and network monitoring techniques.
- Sound problem solving and decision making skills.
- Good attention to detail, testing and documentation.
- Knowledge of ITIL and industry best practices.
- Strong virtualization experience.
- Proven ability to work in a cloud based or hosting environment.
- Strong oral and written communication skills.
EDUCATION and/orEXPERIENCE - Bachelor's degree from four-year college or university with courses in computer science, application programming languages, development tools, systems analysis and systems design; or equivalent combination of education and experience.
- Minimum 8 years of IT related experience and strong experience with Microsoft Windows Server Platforms in large data center environment.
- MCSE and/or VCP certifications are preferred.
- Experience in EMC/Nimble SAN storage management.
- Experience configuring and managing load balancers and spam filtering tools.
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