Role:- Salesforce Business Analyst
Location: NJ
· Work with client team to define the functional requirement related to SFDC Service Cloud (Portal/Communities/Case Management/Knowledge/Service Account Management)
· Prepare Functional design document and process flows
· Work with client team to define the functional requirement
· Guide the customer related to Service Cloud implementation best practices
· Ensure proposed solution meets the requirement
Vikas Anand
Concept Software and Services Inc.
11600 Atlantis Place, Suite E, Alpharetta, GA 30022
Email : vikas@concept-inc.com
Website : www.concept-inc.com
**Email is the best way to reach me**
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