Urgently required CRM Consultant // Philadelphia, PA

Hello ,

 

This is Masood from Systel Inc, I have a urgent opening with my client as CRM Consultant in PA. If you have any candidate matching with this skill set then please share the resume along with the contact information at Masoodk@systelinc.com.

 

Job Title: CRM Consultant

Location: Philadelphia, PA

Duration: 6 Months

Note:  (For H1-B we Need Photo ID Copy, Visa & I-94 Copy or Passport Copy or Passport Number)

 

 

Job Description:

• Significant background and training in CRM techniques and principles

• Experience with implementation of CRM solution in Communication industry

• Configure and customize CRM application (Microsoft Dynamics CRM, SalesForce, AMDOCS, Siebel CRM, Clarify CRM etc) based on different business requirements

• Ability to define a business process expressing the correct levels of granularity and define the documentary artifacts that need to be maintained to express the processes

• Experience in Module Configurations, Profile Options, position, Catalogs/Categories

• Experience in defining/creating solution architecture, functional Design documentation for CRM projects

• Experience working with BSS transformation program.

• Experience with Greenfield/Brownfield implementation in Telecom is a plus.

• Create User stories, detailed requirement specs based on discussion with business stakeholders.

• Adept at returning quality results within assigned modules and time frames

• Can perform Fit-Gap Analysis

• Know how to architect and design integrations between systems

• Deep working knowledge of Business Analysis disciplines

• Worked with Integration of systems and processes on a functional level

• Experience with Agile SCRUM development methodologies.

Thanks & Regards

Masood Khan

Masoodk@systelinc.com

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