Hello Business Partners,
My client has an immediate need for Hepdesk Consultants
Kindly share your consultants profile with me @ gourav@izaritsolutions.com
Job Title : Hepdesk Consultants
Location : Austin, TX
Duration : 6 + Months
Rate : $15/hr
EAD, GC or USC only required. (Local consultants Preferred)
Required Skills/Experience:
1 or more years of industry experience in providing second or third line deskside support in companies of over 2000 employees
• Experience in deploying desktop solutions such as OS upgrades and application deployments
• Experience repairing Lenovo and Dell Hardware
• Experience supporting Windows 7, Office 2010, Outlook/Exchange 2010
• Experience with Active Directory and Exchange Administration
• Experience in supporting mobile device active synch (Android/IOS) and Blackberry
• Strong interpersonal and customer relationship skills.
• Ability to communicate a technical message to a non-technical audience, focusing on managing customer expectations.
• Good problem solving, fault spotting skills.
• Experience in formal technical training of your IT peers or customers
• Experience in writing user documentation
• Experience in triage work with an IT organization
• Strong communication skills
• Must have Mac OSX experience (Intermediate to Advanced)
• Desktop lead or supervisor experience is desirable
• ITIL Foundations V.3 certification is desirable
• Bachelor's Degree in Computer Science, Information Systems or a related technical discipline
Top 5 non-negotiable skills:
• Experience in deploying desktop solutions such as OS upgrades and application deployments
• Experience repairing Lenovo and Dell Hardware
• Experience supporting Windows 7, Office 2010, Outlook/Exchange 2010
• Experience with Active Directory and Exchange Administration
• Experience in supporting mobile device active synch (Android/IOS) and Blackberry
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Thanks & Regards.
Gourav Jaiswal| Business Manager
Izar IT Solutions
1071 Walnut Avenue Tustin, CA 92780
Direct : +1 646 434 5162
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