Please share Your Profiles to Nagarjuna@tekskillsinc.com
Network Engineer with Avaya
Location: Urbana, IL
Duration: 1 year
Pay Rate: $45 /hr on C2C
Implementation partner / Client: Apex systems / Carle Foundation
Required skills: Cisco Contact Center - Express or Enterprise, and Scripting (Cisco, Avaya, or other)
Work independently and with other telecom team members to provide advanced design, implementation, support, documentation, maintenance for Telecommunications systems.
Experience with the following systems:
Cisco Call Manager
Cisco Unity Voice Mail
Cisco Contact Center Express
Cisco Emergency Responder
Cisco Prime License Manager
Telstrat Call Screen Recording
Nortel / AVAYA TDM and VOIP
Job duties:
Cisco UCCX call flow design and scripting
Support of Cisco Finesse
Contact center report creation and management
Setup of contact center display boards
Install patches and system upgrades for Cisco Unified Communications products
Project management, cost estimation, implementation planning
Coordinate vendor support
Work with telco providers to order and support SIP trunks and other voice circuits
Provide support to Telecom Technicians
Create detailed as-built documentation and support procedures
Additional requirements:
Work independently, with other employees, 3rd party vendors, and customers.
Strong oral and written communication skills.
Maintain composure and a positive attitude under pressure.
Work efficiently and meet deadlines.
Nagarjuna. G
IT Recruiter
Phone: 732-354-4300
Email : Nagarjuna@tekskillsinc.com | www.tekskillsinc.com
Gmail: gani.nagarjuna@gmail.com
INDIA | USA | CANADA | UK
Appraised at CMM Level 3 | WMBE Certified Company
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