Position Title: Service Now Administrator , VA (Need Local / F2F Interview)

Hi,

Position Title: Service Now Administrator                                                      

Location:  Reston,VA

Duration: 6 months Contract

Interview Process:  Face to Face

 Required Skills:

•  8 - 10+ years' experience in continuous process improvement methodologies including ITIL®, business
  
• process re-engineering, and/or quality management initiatives
  
• Significant demonstrated experience with ITIL® business process reformation, re-engineering, and project management activities, with extensive Service Catalog and Service Request experience
• Expert level experience in Service Now Service Catalog and ServiceRequest design and implementation
  
• Expert level in Reporting based upon requests
  
• Expert level in Service-Now integrations to on-prem application including but not limited to SQL and  WebServices (REST and SOAP)
• Expert level experience with workflow creation
  
• Experience working with/leading process reformation teams
  
• Knack for uncovering and recommending timely and high-impacting enhancements to day-to-day processes
• Desire to develop complex strategies to overcome cultural resistance to process-driven change
  
• Experience facilitating quality improvement efforts
  
• Excellent verbal and written communication skills
  
• Excellent leadership and problem-solving skills                                                
  
• Experience with Service Now required, experience with Remedy is a plus
  

 

 

  

Thanks and Best Regards,

 

Praveen Kumar

SRI Tech Solutions Inc.

praveen@sritechsolutions.com

(T) 1-813-423-6500 X Ext: 149 (M) 813-440-2778 (F) 813.423.6520

 

__________________________________________________________________________________________________

Ranked #9 - 2016's 50 fastest growing companies in Tampa Bay

Ranked #28 - 2016's 100 fastest growing companies in Florida

Ranked #246 - 2016's  Deloitte Technology Fast 500 award winners in the N.A

 

Certified Minority Business Enterprise | An E-Verify Employer

SRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

 

 

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