Direct Client Requirement :: Business Process SME :: Brooklyn, NY 11201 :: Above 12 Months

Hello,
Please go through the below requirement and let me know on recruiter@tcagroupmail.com if you have comfortable Resources or not. 

 

Role: Business Process SME
Duration: Above 12 Months
Location: Brooklyn, NY 11201

 

Preferred Local Candidates with GC/EAD-GC/USC

SCOPE OF SERVICES:

•             Provide expert advice to the New York City NG9-1-1 team in all aspect of NG9-1- 1 including and especially Call Handling Systems and operations;

•             Provide thought leadership to the NYPD and FDNY on the use of new technology to support operational changes and provide encouragement and counsel to the Agencies to maximize the use of the NG9-1-1 system while still respecting the Agencies responsibility for all operations;

Assist in the development of use cases and call flows for all types of NG9-1-1 calls;

•             Assist in the development of functional requirements to be included in the NG9-1-1 Call Handling RFP;

•             Assist in the creation of a project schedule to ensure the Call handling RFP is delivered to the Agency Chief Contracting Officer (ACCO) on schedule.

•             Assist in the development of the New York City NG9-1- Call Handling RFP;

•             Support the NG9-1- Call Handling RFP vendor selection in their evaluation of vendor responses.

•             Support the NG9-1-1 Call Handling RFP contract negotiation teams during the development and finalization of vendor contracts;

•             New York City NG9-1-1 Call Handling RFP delivered to the ACCO no later than June 30, 2017;

•             Prepare and submit status reports and other artifacts as requested 

•             Prepare and submit written assessments of vendor proposals as requested by the NYC RFP Vendor selection committee;

•             Prepare and submit written recommendations for contract terms, milestone payments, and acceptance test plans as requested by the City's contract negotiation team.

Thanks, 
Shalin
TCA Consulting Group Inc.
recruiter@tcagroupmail.com