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Job Title :: MS Lync Administrator
Location:: Minneapolis, MN
Duration:: 12+ Months Contract Project with Possible Extension
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Assist and provide technical direction to a global teams. Be responsible for project and support task tracking, process execution and metrics for supported technologies
· Provide guidance and recommendations regarding technical processes and procedures. Identify learning opportunities for global team members through projects and technical tasks. Participate in a 24 hour, 7 day per week, on-call support rotation
· Respond to support requests received via shared mailbox as needed. Apply system changes and infrastructure upgrades as needed. Manage elements of the current infrastructure to ensure high availability and optimal performance in an integrated environment
· Maintain a strong collaborative relationship with business partners in support of business strategies. Facilitate understanding of both the business and Information Technology (IT) to ensure business decisions are well-informed. Automate tasks through scripting. Participate in and/or manage small to medium sized projects
· Responsible for the delivery of Microsoft Lync infrastructure projects as well as project management of respective technical teams and customers.
MINIMUM QUALIFICATIONS: Two or more years' experience in one or more of the following areas:
· Scripting and/or Coding experience. Familiarity with change management in a complex hosting environment. Knowledge and Administration of Windows ServerExperience implementing Lync VOIP, conferencing, IM/Presence in a highly available global environment. Knowledge and Administration of Exchange, Blackberry, Lyris or Fax Technologies678-606-0245
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