Hi,
Hope you are doing great today,
I have few potential opportunities that I would like to discuss so that i can understand what YOU are looking for. I am not a body shop recruiter and I don't intend to waste your time. I am working directly with the hiring managers of our client so I don't have layers in between and I assure you that your resume will not go into the black hole. Please call me or let me know, what is the best time to get you on call or you can call me.
Position: Quality Assurance Analyst with IVR
Location: Alpharetta, GA
Duration: 6+ months
Job ID: VZWJP00052825, VZWJP00051950
Job Description:
Requirements:
Telecom business knowledge
Software development life cycle concepts
Participate in IVR QA and system test efforts for all IVR implementations and web Services testing
Developing and executing quality assurance test scripts, tests plans and checklists
Establish and maintain IVR QA process and methodologies
Support user acceptance testing
Create and maintain IVR test cases and defects in HP quality Center
Create / Manage test data
Develop and support existing and new IVR test scripts.
IVR automation testing experince utlizing Empirix Call Master
Complete projects deliverables within set timelines and quality standards.
Interact with interfaces and internal groups as part of test support activities and new project implementations.
Strong trouble shooting & problem solving skills
Qualifications:
5+ years progressive experience/responsibilities in the area of IVR QA process, methodologies.
Experience with speech recognition, VXML testing
Experience with creation/utilization of automation scripts for monitoring & regression (Empirix Hammer automation tool)
Experience with large scale IVR implementations
Good experience in
SQL/Oracle - advanced SQL usage
Experience of UNIX servers - full awareness of OS and variety of commands, ability to read and test UNIX shell scripts
Experience with automation testing tools Empirix Hammer, HP QuickTestProfessional & LoadRunner a plus
Web testing experience a plus
Outbound testing is a plus
BS in Computer Science, MIS, business or equivalent education/training/experience
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