Send me your resume to sudhir@diverselynx.com
Oracle ERP Support Coordinator
Sunnyvale , CA
6+ Months
Mandatory Technical / Functional Skills
• Minimum 12+ years of experience in Oracle ERP (11i)
• Manage off-shore support team of 10+ members to provide Oracle ERP global support for Juniper Network users.
• Work with user community to implement enhancements in Oracle ERP environments.
• Ability to define and implement a world-class global support model and processes to improve productivities, qualities, timeline, and user satisfaction.
• Technical and functional knowledge of setups, process mapping, and multiple system interfaces with other applications.
• Overall understanding of the functional configuration and use of each supported system in order to accurately triage cases and route them to the appropriate resource for resolution.
• Provide operational support for Key issues
• Ability to effectively analyze processes and quickly understand existing customizations
• Understanding of PTP, OTC, RTR business processes
• Understanding cross-system and cross-module impact.
• 80% functional and 20% technical with technical ability to analyze the data flow and having knowledge of table names
Desirable Technical / Functional Skills
GL, AP, AR, FA, PO, CM, OM, Sabrix, Markview, EDI
Sudhir Dubey
Diverse Lynx LLC
Ph: 732-452-1006 * 233
Fax: 732-452-0684
Email: sudhir@diverselynx.com
G-Talk: skd.staffing
Diverse Lynx LLC |300 Alexander Park|Suite #200|Princeton , NJ 08540
Web: www.diverselynx.com
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