Rate: $48/hr on c2c (MAX)
-- Hello,
We are currently looking for "BMC Monitoring".
Please find the Job description below and contact me at your earliest possible convenience.
Role:- BMC Monitoring
Duration:- 6+ Months Contract
Location:- Calvert, AL
Job Description:
Responsibilities:
- BMC Monitoring(Mandatory)
- As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
- Ensure proper communication and quick resolution as a crisis manager.
- Responsible for Vendor Management and people management.
- Drives day to day operations and work plan allocation/management.
- Conduct periodic reviews with teams.
- Weekly and monthly status reports to higher management.
- Participate in business meetings with various stake holders.
- Take corrective actions based on the customer satisfaction surveys.
- Drive service improvement programs.
- Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
- Effort estimation/reviews on need basis for new projects.
Thanks & Regards
Chandra Shekhar Kumar
Sr. Technical Recruiter
Themesoft Inc.
Phone No: 806-475-0025
Email Id : chandra.kumar@themesoft.com
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