Please send me profiles at umang@apetan.com
Hi,
Job Title: .Net Application Support
Location: Dallas, Texas
Duration: 4+ Months/Contract
Interview:Phone and Skype
Need USC/GC Only
Skills: 3-5 years of experience with .NET Framework
.NET technologies such as (C#, ASP.NET, WebAPI, Entity Framework, MVVM, MVC)
Web Services (SOAP, REST)
Database development experience (SQL Server 2008+, stored procedures, SSIS, SSRS)
Knowledge of other technologies is a plus (Java, HTML5, JavaScript, Objective-C, CSS3, AJAX, XML, JSON, XSD, XSL, JQuery, Bootstrap)
- Support and troubleshoot applications (primarily .net) within the stack using Service Now incident management system.
- Work directly with customers/business to resolve issues within our defined SLA's.
- Work on a week long on-call rotation as a major incident coordinator for applications.
- Monitor applications regularly via multiple vendor dashboards.
- Assist with transition of applications from third party support to in-house support.
- Resolve incidents within Service Now, our incident management system.
- Constantly learn and improve technical knowledge and expertise during software development.
- Create Requests for Change (RFC) for all changes implemented by or requested by Application Support.
- Assist more junior staff members with technical knowledge and system expertise.
- Attend Change Advisory Board (CAB) on a weekly basis for awareness of system and infrastructure changes.
- Provide guidance for others on the team on ITIL process
- Work with City Managers and terminal staff to resolve issues following site visits.
- Create support scripts for the team to use for reoccurring issues.
Umang Jain | Sr. Technical Recruiter| Apetan Consulting LLC
Phone: 201-620-9700 * 145 |
Mailing Address: 72 Van Reipen Avenue pmb#255, Jersey City, NJ 07306
Corp. Office: 15 Union Avenue, office # 6, Rutherford, New Jersey 07070
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