Urgently Looking for IVR Business analyst in : St Louis (MO)

Hi Partners,

Please connect with me at  naseer.ahmad@nityo.com

Job Details: 

knowledge on FRD(Functional Requirements Document), BRD(Business Requirement Document) and the IVR.
1. Good knowledge of IVR Technologies, Avaya Experience Portal, Nuance Speech Engine, Java, J2EE, Web-services
2. Translating Business requirement to IT / Technical requirements

Nice to have skills.
1. Working with Business owners, developers and IT Team to collect the requirements
2. Work with IT Team to understand technical aspect of the system
3. Writing formal functional and non-functional requirement specifications
4. Telecom and Cable domain preferred
5. Experience in various billing systems
6. Database knowledge – Oracle, RDBMS
7. Good oral and written communication.

Desired years of experience : 5~6 years

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