IVR Business Analyst || St Louis (MO)

Hi,

Hope you doing Well !!!

Here is our Implementing partner Requirement. Kindly share suitable resumes ASAP to neha.g@nityo.com

 

Role: IVR Business Analyst

Location: St Louis (MO)

Duration of contract: 6 months

Interview: Phone/ Skype

Job Details: 

knowledge on FRD(Functional Requirements Document), BRD(Business Requirement Document) and the IVR.
1. Good knowledge of IVR Technologies, Avaya Experience Portal, Nuance Speech Engine, Java, J2EE, Web-services
2. Translating Business requirement to IT / Technical requirements

Nice to have skills.
1. Working with Business owners, developers and IT Team to collect the requirements
2. Work with IT Team to understand technical aspect of the system
3. Writing formal functional and non-functional requirement specifications
4. Telecom and Cable domain preferred
5. Experience in various billing systems
6. Database knowledge – Oracle, RDBMS
7. Good oral and written communication.

Desired years of experience : 5~6 years

 

 

 

Thanks & Regards,

Neha Gupta

Team Lead

Desk no : 609-853-0818 Ext-2105
Fax :   609 799 5746

neha.g@nityo.com

neha.gupta1026@gmail.com
(www.nityo.com)

 

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