Hiring for Siebel Support Consultant | 18+ Months | Phoenix AZ or Denver CO

Hi

Please lookup the below position and if you feel comfortable ,then please send me your updated resume   

Position : Siebel Support Consultant
Location : Phoenix AZ or Denver CO
Duration : 18+ Months
Skype Hire !!!

 Must have

• Great communication
• SIEBEL 7.0 or higher
• XML
• SQL

 

Responsibilities

 •        Drive root-cause analysis of Incidents and Problems, and shepherd their resolution through the Client software development lifecycle

•        Coordinate support with various IT teams (Development, QA, and Vendors) to drive the resolution of reported problems

•        Write executive summaries of high priority issues for senior management

•        Manage regular meetings with business and IT stakeholders to prioritize and resolve important problems

•        Evaluate scheduled application and environment changes for associated risks, and advocate mitigations to such risks

•        Identify common themes in reported production issues

•        Support critical go-live activities for various projects

•        Provide periodic On-Call support

•        Occasional travel to other Client's sites

•        Siebel Call Center and Field Services Applications

  

EXPERIENCE/QUALIFICATIONS:

•   At least 4 years of IT experience preferably in a consulting, project management, business analysis, development, operations, or testing capacity in large IT enterprise application environments

•   Strong knowledge and experience with SQL/database technologies (Oracle/Teradata/MS SQL)

·     At least 2+ years of hands on experience supporting Siebel applications (V7.0 or higher) is strongly preferred.

•   Client  has adopted a modified ITIL V3 standard for IT processes, and familiarity with the standard is a plus

•   Experience with Software development lifecycle methodologies, quality assurance and software testing, business requirement definition, systems analysis and design, and familiarity with SCRUM and AGILE methodologies is a plus

•   Ability to drive root-cause analysis of problems, and drive resolution through the Client SDLC process

•   Ability to demonstrate a mastery of integrated IT systems

•   Excellent written and verbal communication ability

 

Ideal Qualification

 •  Bachelor's or Master's degree in Computer Science, MIS, engineering, or a scientific field

•  Siebel CRM/Field Services support experience

Experience with the following area a plus, but not required:

•  Amdocs Billing a plus, but not required

•  Telco processes and architecture

 

 

 

 

Regards,

Kailash Negi
VSG Business Solutions

221 Cornwell Dr,Bear, DE 19701

Contact No:  302-261-3207 Ext: 103

Email:   kailash@vsgbusinesssolutions.com
Gtalk : usrecruite
 

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