Role: SAP IT Systems Analyst – Order to Cash (OTC)
Location- Waukesha, WI
Visa – USC or GC or EAD
Essential Duties and Responsibilities:
- Perform assigned tasks with minimum supervision and manages efforts based on proper triage prioritization, documentation and closure; takes corrective action and/or escalates incidences to reduce business interruptions.
- Create documentation on new issues resolved, root cause analysis as well as troubleshooting steps attempted prior to closing or escalation incidents.
- Assist in the implementation(s) of business systems initiatives by delivering designs and system configurations to meet business requirements
- Perform system upgrades; assist end users with migrating to new applications.
- Follow operational standards for reporting, monitoring, troubleshooting and sourcing issues with provided tool sets.
- Being resourceful and responsive in a fast paced environment that requires maximum system performance, minimum down time, and a high degree of customer satisfaction and confidence.
- Interact professionally with business customers, team member and react accordingly to changing environments and business needs.
- Ensures all configurations comply with IT policies and security parameters.
- Consult with IT personnel as necessary to diagnose and resolve system or networking issues.
- Assist with development, implementation, and management of policies, processes and standards within the complex technical environment
- Establish and implement activities to improve technology compliance with internal policies and standards.
- Ability to be on-call and deliver support during business interruptions.
- Interact with vendors for incident resolution as required.
Qualifications:
Basic Qualifications:
- Bachelor's Degree in Information Technology, Computer Science, Business Process Management, or related field preferred
- At least 5+ years (9 years without Bachelor's degree) of ERP, CRM, SLM experience including SAP Release ECC 6.0 (preferably with Lead and Opportunity Management, Quotation Management, Sales Contracts, Product Configuration, Revenue Management, Order Management, Logistics Execution, Service Request Management, Warranty & Claims Management, Service Contracts & Renewals, and Service Level Agreements)
- Minimum of 5 years in-depth experience, including configuration of SAP SD Module including Accounts Receivable process
Additional Qualifications:
- Experience with the SAP Industrial Manufacturing solution
- Excellent analytical thinker and problem solver
- Ability to translate user and/or systems requirements into functional/technical specifications
- Providing IT support for regulatory and compliance activities
- Experience working with off shore Service Desk support – ticket management, coverage requirements, response expectations
- Ability to multitask and prioritize workload for daily support and small/large projects
- Ability work within a group and/or individually
- Strong process driven background and process improvement orientation
- Proficient in SAP configuration and the master data attributes that drive SAP business processes
- Experience using MS/Office Products
- Exceptional English written and oral communication skills
- Experience implementing two (2) domestic full life cycle SAP implementations – including Project Cutover preparation, GO Live support, and Post Go Live Hyper Care support
- Experience implementing one (1) international full life cycle SAP implementation utilizing off shore consultants
- Experience in SAP required, preferably in implementation and production support
- Analyzing complex business problems and assessing how automated systems can be implemented to solve them
- Experience utilizing SAP SD End to End Implementation including but not limited to: Order Management, Pricing & Rebates, Billing & Invoicing along with Account Receivables
- Experience utilizing SAP LE End to End Implementation including but not limited to: Delivery, Pick, Pack, Shipment, and RF Devices
- Experience utilizing SAP and/or 3rd party Transportation Management Systems, nice to have
- Experience utilizing SAP Global Trade Services, nice to have
- Vision – understanding todays decisions and their future impact on the organization
- Recommending hardware and software procurement to support business goals
- Advanced computer skills, including programming experience in preferred
- Skills, Knowledge, Abilities experience in reporting tools
- Integration experience with SAP WM module
- Experience supporting external tax system (OneSource)
- Experience supporting external credit card processes
- Experience integrating/designing iDocs to support customer and vendor EDI initiatives
Please make sure the following are met first:
- Willing to accept contract to hire.
- Three full cycle implementations- Full means they have legacy system, blue printing, fat gap analysis, configuration, implementation, cut over, going live and after going live support.
- Solid understanding of integration points between SD and FI/LE/MM.
- Solid SD experience and in particular OTC- order to cash process in SAP.
- Previous experience in serial number management, rebate, 3rd party/drop shipment, inter/intera stock transport, free goods, SD rework, RF scanner integrations.
- Previous LSMW- recording and implementing experience.
- Previous condition records, Sales document types/delivery types configurations experience.
- Previous SD/OTC support experience.
Thanks & Regards,
P.S.Wade
Concept Software and Services Inc.
Contact No: 678.701.4965
Email: wade@concept-inc.com
You received this message because you are subscribed to the Google Groups "US Jobs: Requirements, Clients and Consultants" group.
To unsubscribe from this group and stop receiving emails from it, send an email to recruiters-r-us+unsubscribe@googlegroups.com.
To post to this group, send email to recruiters-r-us@googlegroups.com.
Visit this group at https://groups.google.com/group/recruiters-r-us.
For more options, visit https://groups.google.com/d/optout.
No comments:
Post a Comment