Monday, February 6, 2017

Long term Contract of Technical writer for Portland, OR

Hello,

 

We have an urgent requirement for an contract position based in Technical Writer Lead. location Portland, OR. If you are interested in this position, please contact me / send your updated resume.

 

Job Role:    Technical Writer Lead

Duration:   Long term Contract 

Location:    Portland, OR

 

Purpose:

 

We are looking to improve the user assistance for the applications we support. This requires that we migrate from Adobe Frame Maker to an authoring toolset that will integrate with a component content management system in the future. (We currently output online Help from structured Frame Maker using RoboHelp.) We need a technical expert who has experience setting up and transitioning a team from Frame Maker to a single-source authoring and multi-channel publishing toolset and workflow.

 

Functions:  

 

·         Work with direction of the User Assistance Lead to implement tools and define processes that contribute to departmental goals and success

·         Assess current state of authoring environment and makes recommendations for next steps

·         Collect and analyze requirements and define scope

·         May need to research toolsets in order to provide recommendations based on constraints like budget

·         Contact and collaborate with chosen toolset companies to schedule demos, discuss requirements, et cetera

·         Assist User Assistance Lead with writing proposal and plan for future authoring toolset

 

Qualifications:

 

·         Bachelor's degree in Communications, Journalism, English, or Technical Writing

·         Three+ years of experience as a lead for implementing and troubleshooting Help development tools

·         Three+ years of experience leading teams, implementing improved processes, and researching use of tools best practices

·         Ability to use interpersonal, oral, and written communication skills to persuade and influence others

·         Customer oriented

·         Ability to multi-task, organize, and prioritize

·         Understanding of software development processes and methodology such as Agile and Waterfall

 

Tools:

 

·         Technical proficiency in migrating Adobe FrameMaker (structured and unstructured) to Help files to a new toolset in order to publish to multiple output types, in addition to troubleshooting any problems that might occur

·         Experience with component content management systems

·         Experience using an XML editor such as XMetal

·         Working knowledge of HTML, CSS, and JavaScript a plus

 

Shubhangi Sharma
United Software Group Inc.. 
565 Metro Place South. Suite # 110 
Dublin, OH 43017 
Phone: 614-495-9222, Ext- 448
Fax: 1-866-764-1148 
shubhangi.s@usgrpinc.com 
www.usgrpinc.com

 

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USG is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.

 

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