Hello,
We have an urgent requirement for an contract position based in Technical Writer Lead. location Portland, OR. If you are interested in this position, please contact me / send your updated resume.
Job Role: Technical Writer Lead
Duration: Long term Contract
Location: Portland, OR
Purpose:
We are looking to improve the user assistance for the applications we support. This requires that we migrate from Adobe Frame Maker to an authoring toolset that will integrate with a component content management system in the future. (We currently output online Help from structured Frame Maker using RoboHelp.) We need a technical expert who has experience setting up and transitioning a team from Frame Maker to a single-source authoring and multi-channel publishing toolset and workflow.
Functions:
· Work with direction of the User Assistance Lead to implement tools and define processes that contribute to departmental goals and success
· Assess current state of authoring environment and makes recommendations for next steps
· Collect and analyze requirements and define scope
· May need to research toolsets in order to provide recommendations based on constraints like budget
· Contact and collaborate with chosen toolset companies to schedule demos, discuss requirements, et cetera
· Assist User Assistance Lead with writing proposal and plan for future authoring toolset
Qualifications:
· Bachelor's degree in Communications, Journalism, English, or Technical Writing
· Three+ years of experience as a lead for implementing and troubleshooting Help development tools
· Three+ years of experience leading teams, implementing improved processes, and researching use of tools best practices
· Ability to use interpersonal, oral, and written communication skills to persuade and influence others
· Customer oriented
· Ability to multi-task, organize, and prioritize
· Understanding of software development processes and methodology such as Agile and Waterfall
Tools:
· Technical proficiency in migrating Adobe FrameMaker (structured and unstructured) to Help files to a new toolset in order to publish to multiple output types, in addition to troubleshooting any problems that might occur
· Experience with component content management systems
· Experience using an XML editor such as XMetal
· Working knowledge of HTML, CSS, and JavaScript a plus
Shubhangi Sharma
United Software Group Inc..
565 Metro Place South. Suite # 110
Dublin, OH 43017
Phone: 614-495-9222, Ext- 448
Fax: 1-866-764-1148
shubhangi.s@usgrpinc.com
www.usgrpinc.com
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