Hope you are doing great.
We have very urgent opening for the following positions and can setup interview immediately. If you have any suitable profile please send the resume in word format to ray.francis@consultingknights.com, you can also reach me at 609-423-4215.
Job Title: Network Infrastructure Engineer (Contact Center, Genesys, Cisco, Avaya and Interactive Intelligence)
Location: Fort Worth, TX
Duration: 06 Months+
Must Have Skills:-
Knowledge and Experience in Contact Center software upgrades for products Mainly with Aspect and other technology like Genesys, Cisco, Avaya and Interactive Intelligence (I3).
Extensive Technical and administrative knowledge in Aspect products Specifically Zipwire Cloud, APM (Aspect Performance Management), Cognos Reporting Tool, Data Warehouse, UIP, AQM and CallMiner Speech Analytics.
Require hands on development and support on the above Contact Center applications.
Job Description:-
Knowledge and Experience in Contact Center software upgrades for products Mainly with Aspect and other technology like Genesys, Cisco, Avaya and Interactive Intelligence I3. Extensive Technical and administrative knowledge in Aspect products Specifically Zipwire Cloud, APM Aspect Performance Management, Cognos Reporting Tool, Data Warehouse, UIP, AQM and CallMiner Speech Analytics. Require hands on development and support on the above Contact Center applications
Responsibilities:-
Work on day to day deliverables in the project
Work and build rapport with the client
Coordinate with other team members for the project goal
Thanks
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