Contract Opportunity========Trackwise Support Executive in Kalamazoo, MI

 

POSITION-    Trackwise Support Executive
LOCATION-  Kalamazoo, MI

Duration – 12  Months
      

Ø  Experience in Trackwise tool

Ø  Very Good understanding on Support Services and ticket handling.

Ø  Very good communication skills

Ø  Experience in Regulatory knowledge.

Ø  Managing support calls and conversing them into ServiceNow tickets.

Ø  Addressing the issues related to Trackwise tool with in defined SLAs Trouble shooting and coordinating with stakeholders.

Ø  Managing and coordinating change requests for Trackwise tool.

Ø  Supporting deployments and new releases.

Ø  Proactive measures to ensure maximum tool up time

 

 

Regards,
Atul Sharma
IT -recruiter
atul@idctechnologies.com
Direct: 408.418.5778  EXT 3027

 

 




 
 

 

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