CRM consultant || Philadelphia,PA (Only Local F2F)

Hi,

Hope you are Doing well...!!!

 

I have urgent requirement for below position. Please go through the job description and if you are interested kindly let me know. Please revert me on swamils@sysmind.com

 

Role:  CRM consultant

Location: Philadelphia,PA

Job description:

• Significant background and training in CRM techniques and principles
• Experience with implementation of CRM solution in Communication industry
• Configure and customize CRM application (Microsoft Dynamics CRM, SalesForce, AMDOCS, Siebel CRM, Clarify CRM etc) based on different business requirements
• Ability to define a business process expressing the correct levels of granularity and define the documentary artifacts that need to be maintained to express the processes
• Experience in Module Configurations, Profile Options, position, Catalogs/Categories
• Experience in defining/creating solution architecture, functional Design documentation for CRM projects
• Experience working with BSS transformation program.
• Experience with Greenfield/Brownfield implementation in Telecom is a plus.
• Create User stories, detailed requirement specs based on discussion with business stakeholders.
• Adept at returning quality results within assigned modules and time frames
• Can perform Fit-Gap Analysis
• Know how to architect and design integrations between systems
• Deep working knowledge of Business Analysis disciplines
• Worked with Integration of systems and processes on a functional level
• Experience with Agile SCRUM development methodologies

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Thanks & Regards

Swamil Singh | SYSMIND, LLC
Phone: 609-897-9670 x 5121 Email: SwamilS@sysmind.com Hangout: swamil.sysmind@gmail.com Website: www.sysmind.com Address: 38 Washington Road, Princeton Junction, NJ 08550

 

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