Hi,
I have an urgent requirement with one of my clients, details given below.
If you find yourself suitable for the position, please send me your latest updated resume along with contact details. Please include your employer details as well if any.
Job Title - Network Engineer
Location - Ohio/Cleavand
Duration - 6 Months
MOI - Tel + Skype
Operational Management
Monitor the network support queue and resolve reported / proactive problems in an efficient manner to meet SLA's.
Handle open cases with vendors by utilizing the vendor tools. Such vendors include: Telecommunication, Telecommunication, Bluecoat, and Logos.
Work with other IT groups as an advisor to help resolve technical issues.
Complete service requests to meet SLA's. Service requests include: DNS, IP, load balancer, telephony needs, datacenter; port configurations, capacity planning.
Investigate site slowness and recommend action plans.
Support and manage Cleveland and Warrensville Global Datacenters.
Provide network design and services for Moves, Adds and Changes in Cleveland HQ, Warrensville, and BTC facilities.
Proactively monitor alerts in Spectrum and WAN activity in Scrutinizer.
Support our global video conference infrastructure.
Complete circuit upgrades as requested.
Document projects and update key information needed for support.
Support and implementation for IP telephony needs.
Handle regular maintenance tasks as assigned.
Participate in semi-annual DR support and adjust processes as needed to ensure a successful test.
Replace failed hardware from our hardware depot / site reclaims. Open cases with vendors and ensure service levels are met. Follow procedures as defined for this process.
Provide telephony (key / PBX) consultation and implementation as needed.
Play a role in site network refreshes. Recommend solutions to meet current standards and ensure optimal performance.
Participate in deploying telephony and voice mail systems.
Support for our wireless network by providing installation and support services.
Install, configure, and support, Bluecoat WAN acceleration at specified sites.
Install, configure, and support, EVDO backup connectivity solution at specified sites.
Incidental Functions
Assist with Change Management preparations and implementations.
Attend meetings in participation with the team, clients, peer and/or management
Assist with other projects as may be required to contribute to the efficiency and
effectiveness of the group.
Assist in design and engineering of WAN/LAN, wireless, optical, voice, and video networks.
Provide periodic 24/7 on-call support of specific functions.
Some travel as required.
Work outside the standard office 7.5 hours workday as required.
Position Requirements
Formal Education & Certification
Bachelor Degree or foreign equivalent in related field or equivalent experience.
Training in areas of network services preferred (MPLS, VOIP, telephony, ISP Provisioning, video, VPN, EVPN, WAN acceleration, firewall administration, load balancer, DNS/IP management).
Knowledge & Experience
2+ years IT experience.
2+ years experience with network hardware/software trouble-shooting.
2+ years experience with IT technical support experience.
Experience & Skills Preferred
2+ years installation and support experience in a LAN / WAN networking environment with focus on: MPLS, VOIP, telephony, frame relay, ISP, video, VPN, EVPN, WAN acceleration, load balancers, DNS / IP management, routing, switching, firewalls, cabling, DR, integrated voice services, and service providers.
2+ years of experience in presenting and demonstrating solutions to an audience of peers and business units.
Regards,
Amit Kaushish
Lead Recruiter
RG Talent Inc.
39120 Argonaut way Suite # 157, Fremont CA 94538
Phone : 510-443-0757 EXT- 187
Email : amit.kaushish@rgtalent.com URL : www.rgtalent.com
gtalk : amit.rgtalent@gmail.com
In my absence please contact Meenu Sharma at following address meenu@rgtalent.com.
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