Title: Cisco VOIP Engineer
Location: St.Cloud, MN
Length: 6 months
Job Description:
Requirements:
1. Must have 3+ Cisco VOIP Call Manager and Unity Deployment and management including:
* Installation, Management and Monitoring of call manager cluster
* Configuring class of service and Call admission control
* Configuring call manger features and services
* Configuration of call signaling protocols on Voice Gateway, MGCP and SCCP
* Configuration of Voice Gateways, Gatekeepers, and SRST
* Configuration and Instillation of Voice Interfaces like E1 & T1 Lines (CAS and PRI ) Skills
2. Mentor Client telecom teammates in deployment methodology and technical best practices. Deliver new best practices to the team as they are defined.
3. Assist in the development of contact center documents for design, implementation, testing plans, maintenance plans, and any other contact center related customer deliverables
4. Perform application development for self-service IVR applications and/or call routing as needed by the contact center team
5. Assist the contact center team with implementations/upgrades/configurations as needed
6. Ability to communicate effectively and constructively
7. Must have strong documentation skills, with attention to detail, and experience working within teams on projects from conception to completion
Rahul Singh| Mycon
Sr. Technical Recruiter |Global IT Consulting & Solutions
Direct: 508-970-5702 | rsingh@myconsoft.com
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