Need for: IT Support Specialist III @ VA.

Hi,

Please respond with an updated resume to k.tejaswini@stiaos.com or can call me at desk 832-447-1259.

Employment Type:		Contract
City:		Reston
State:		Virginia
Status:		Accepting Candidates
Description:		Position: IT Support Specialist III Hourly rate: $40 All Inclusive Longevity: 6 months+   Openings: 2     IT Support Specialist III Responsibilities: • Support a new application and applications in production. Note interruptions or bugs in operation and perform problem solving exercise to determine problem and ensure continued use of the application. • Develop data extractions or develop reports from requests or requirements stated by clients, and to investigate data related issues. • Track and appropriately escalate production issues & report periodically to group charged with monitoring uptime and efficiency of production application. • Analyze production issues to determine root cause and provides fix recommendations to the development team. • Support tasks to include alert monitoring for periodic jobs, opening trouble tickets, general escalation, client coordination, and vendor interactions. • Assist with planning and testing of application, configuration and database changes, and installation of upgrades and patches and update production support documentation. • Monitor Level 2 issues/tickets opened internally and by customers for application issues. • Schedule and monitor nightly jobs. • Carry pager on rotation basis for support during non-business hours. Required Skills: • 6-8 years of related experience. • Knowledge of UNIX Shell and Korn scripting for automation of tasks. • Experience with Autosys job management for scheduling, monitoring, and reporting. • SQL experience essential. • Bachelor degree in Computer Science, Information Systems, Mathematics, Engineering or related field. Soft Skills: • Candidates must have problem solving skills and be capable of breaking down complex situations to discover and resolve root causes, this applies to both technical issues and process issues. • Good communication skills both verbal and writing with the ability to discuss issues with users. • Experience in supporting all phases of SDLC • Experience supporting applications in a UNIX environment • Understanding of database concepts

 

 

 

 

 

Regards,

 

Tejaswini Kola

IT Recruiter

9337 Spring Cypress Road, Suite A 
Spring, TX 77379

Office:832-447-1259 

Email: k.tejaswini@stiaos.com

Web: www.stiaos.com

Managed Staffing Services

 

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Thank you     

Tejaswini Kola

IT Recruiter

 

Stiaos Technologies Inc.

k.tejaswini@stiaos.com

Phone: 832-447-1259

832-510-8455 Ext 114

www.stiaos.com

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