Please share resume for the below position at Jyoti.b@usgrpinc.com
Position:: Software Engineer – IV (BSM Consultant – Enterprise Service Management)
Location:: Plano, TX
Duration:: 9+ months
Duties and Responsibilities :-
· Enable monitoring solution for infrastructure and application for overall operation management stack – tools involved are HP BSM, HP OMW, HP SiteScope, HP BPM, HP UCMDB, ServiceNow, MIR3, Mission Mode, etc.
· Install, Configure and Customize monitoring application as per overall service management reference architecture
· Integration of monitoring application to other application based on reference architecture
· Understand business and IT monitoring requirements, prototyping and implement monitoring solutions
· High Availability and scalability of deployed monitoring application
· Work with various internal customers to identify their monitoring requirements and design solutions to meet those requirements.
· Production Support of Monitoring solution components and related Infrastructure
· Train internal IT teams on usage of Monitoring Solutions.
Experience and Skills required :-
· Hands-on experience and deep expertise in deployment of IT Service Management solution including HP BSM, ServiceNow, CA Spectrum, SCOM, Nagios, HP UCMDB, HP BPM, MIR3, Mission Mode,
Must have :-
· Experience in HP's Business Service Manager (BSM/BAC) & Knowledge of RTSM
· HP's Universal Configuration Management Database (uCMDB)
· BSM Adapter Integration: non-HP products (examples: SCOM, Spectrum, Nagios, etc.)
· TQL/SQL
· Python/Jython (Specific to Topology Policies)
· HP BSM – upgrade, data collector integration/configuration (COTS and home grown), HTTPS/certificates, LDAP integration, HP OMi configuration (ETIs, HIs, KPIs), RTSM configuration (Modeling, Queries, Views, Perspectives), integration with uCMDB, ServiceNow, and other reporting tools
· HP uCMDB –Universal Discovery (advanced mapping and inventory) configuration, Modeling (Queries, Views, Perspectives), integration with BSM, integration with other tools including ServiceNow, Nlyte, HTTPS/certificates, LDAP integration
· Strong troubleshooting skills
· Strong team player with excellent communication skills
· Ability to multi-task and deliver multiple complex projects
· Drive the project activities with minimal supervision.
Thanks and regards,
Jyoti Budhwar
United Software Group Inc.
565 Metro Place S. Suite # 110
Dublin, OH 43017
Phone: 614-588-8586
Fax: 1-866-764-1148
Email :
Gtalk : Jyotibudhwar26
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