Urgent Requirement For Service Now Application Specialist at NYC, NY

Hi

Hope you are doing great!!

 

USG Direct client Looking for Service Now Application Specialist at NYC, NY.

Please share your updated resume to Vivek at vivek.s@usgrpinc.com OR feel free to contact me at 614 495 9222

 

NOTE :- GC/Citizen only

 

JOB DESCRIPTION:-

 

       The basic skillsets for the role were as follows:  

Design and deliver services built on the ServiceNow platform.

Work with clients to assess current state processes and tools, define ServiceNow requirements and develop and configure the ServiceNow platform.

Support the team responsible for the implementation and administration of the ServiceNow installation including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and supporting quality assurance teams.

Five years of experience in SaaS software configuration and development using Web Services and Simple Object Access Protocol, XML/RPC, and AJAX.

Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering a minimum of two medium to large-scale ServiceNow implementations    

 

• Description: Configure ServiceNow for new and existing software implementations; configurations include user setups, Interface setups, request/configuration coordination of applicable application server(s)
• Business Process Flow development and troubleshooting
• Provide Tier 2 and/or Tier 3 technical support of assigned application for Helpdesk and site users.
• Perform/Coordinate analysis of application specific updates/upgrades by testing updates in a dev/QA environment, ensure proper QA is performed and submit change control requests once ready for production.
• Work closely with Data Architect concerning data integration opportunities
• Work closely with database administrators and data architect for integration and data troubleshooting and provide them with application specific knowledge when necessary.
• Thoroughly document application configuration processes and procedures.
• Work with Network Services to obtain applicable virtual servers for testing when necessary and assist them with troubleshooting application integration issues.
• Work closely with Cyber Security to ensure compliance

 

REGARDS

VIVEK SAXENA

United Software Group Inc..
565 Metro Place S. Suite # 110
Dublin, OH 43017
Phone: 614-495-9222 Ext.444

GTALK:- viveks.usg@gmail.com

www.usgrpinc.com

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