Looking for Junior Genesys Engineer, CT

Hi,

 

Job Title: Junior Genesys  Engineer

 Location: Hartford, CT

Duration: 6+ Months

 

EXPERIENCE SKILL MATRIX:

Total years of Experience in IT: years

Total years of US Experience: years

 

1. COMPLETE SKILL MATRIX (YEARS OF EXPERIENCE IN EACH SKILL):

1.       Genesys Developer: years

2.       Application Operation, Maintenance and Development: years

3.       Genesys Voice Portal (GVP) and Framework: years

4.       Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart, Interaction Workspace: years

 

Job Description:

1.       Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server, Routing Stat Servers, Reporting Stat Servers, Interaction Center

2.       Application Operation, Maintenance and Development

3.       Genesys Voice Portal (GVP) and Framework

4.       Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart, Interaction Workspace

5.       Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components

 

 

Thanks/Regards,

 

Praveen Kumar

 

400 W Cummings Park

Suite#2850

Woburn, MA-01801

Email: praveenk@xperttech.com

Phone: 781-780-2939 Ext 3005

Fax: 978-405-5040

www.xperttech.com

 

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