Hi
Hope you are doing good today.
My name is Satish and I am a Recruiter with AcuBahn Inc.
I came across your resume on an online job board and wanted to reach out to you to see if you might be interested for a contract opportunity in Seattle, WA.
My client is looking for a Sharepoint office 365 Support Engineer to join their team. My firm Acubahn, Inc. is headquartered in Michigan and provides nationwide staffing support to our client.
Role: Sharepoint office 365 Support Engineer
Location: Seattle, WA
Contract position
1. 3 – O365 SharePoint online Tier 2 level support resources
2. 5 plus years experience with SharePoint any version
3. Must have at least 2 years experience supporting O365 SharePoint Online
4. Strong troubleshooting and customer service experience
5. Should have experience working in a Helpdesk capacity
6. These resources will be providing the following but not be limited to:
· Providing triage, troubleshooting and support to TMUS Site Collection administrators and end users
· Provide guidance regarding governance policies and directives
· Educate users on SPO "how-tos" and refer users to available training resources
· Required to manage and effectively maintain cases assigned through full lifecycle
· Required to effectively and collaboratively work with Tier 3 teams to track and/or resolve issues to customer satisfaction
· Support end users with new SPO custom requests, and/or site collection build requests (Out of the box functionality no coding or development required)
· Become a Subsect Matter Expert with the TMUS SPO implementation
7. Effective time management skills, can work independently and in a team environment
8. Work well in a team environment that is growing and maturing the support model
9. Willingness to learn and support new features, capabilities and solutions that may be part of future roadmap
10. Ability to learn quickly is a MUST.
11. Nice to have O365 OneDrive for Business, Yammer, Delve experience.
Please send your updated resume and below details.
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Regards,
Satish
Senior Technical Recruiter
Acubahn Inc
Tel: 248-233-6504
Email: satish@acubahn.com
Gtalk: satish.acu0314
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