This is Gaurav, working with IDC Technologies . We have the below contract job opportunity with one of our direct clients and would like to check if you have any resources available. Please send across the resume of your consultants along with the contact information at the earliest to Gaurav.n@idctechnologies.com or call me at 408-457-9381 X4095
Salary will be $70k/year + standard benefits + relocation...........
Role: Business Analyst / Intake Coordinator (Full Time)
Location: Atlanta, GA
Duration: Full time
Interview type: Telephonic/Skype
Description:
· This is a customer facing support role and this person needs to have Strategic communication skills – over phone, email, etc.
Primary responsibilities would include:
o Manage customer tickets through intake process
o Proactively provide updates to customers
o Be the primary point of contact with customers for a large number of tickets
Skills required:
o This person should be focused on customer engagement
o Process oriented
o Some background in Engineering / Development to understand webpackaging at a high level
Best Regards
Gaurav Nagar
IDC Technologies,Inc| 1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035
Gaurav.n@idctechnologies.com | +1 408-457-9381,Extn-4095 |Fax 408-608-6088
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