Urgent Need :: Systems Engineer at Grand Rapids, MI

Hi Folks,
Kindly share some matching resume to amit.k@idctechnologies.com.

Role - Systems Engineer

Location - Grand Rapids, MI

Duration - 6 Months

 

Skills Matrix:

SKILLS                                   YRS EXP                LAST USED

Cisco Voice (VOIP)

Contact Center

UCCE

ICM

CVP

IVR

CUIC

 

Under minimal supervision, responsible for research, design, installation, integration, support and optimization of a variety of technologies as a part of the information technology infrastructure and applications environment. Designs, implements and maintains high performing, highly available systems to meet the customers functional and cost requirements, as defined by the overall system architecture specifications and in accordance with the service level and/or operation level agreements. Performs work on new project installations, system/infrastructure upgrades, and system/infrastructure performance management. Contributes to process and system support documentation. Competent to work with systems and infrastructure within a diverse technology portfolio, but at times requires guidance from others.

Requirements:
Cisco Voice Network Engineer with emphasis on the contact center
3-5 years of experience
Cisco Voice (VOIP) 100% required
100% on-site required Monday-Friday
NOT a Router/Switch Engineer

Cisco Contact Center technologies preferred:
• UCCE (Strongly Preffered)
• ICM
• CVP
• IVR
• CUIC

 

 

Regards,

AMIT KUMAR  Sr. Recruiter

IDC Technologies Inc.| 1851 McCarthy Boulevard, Suite 116, Milpitas, CA , USA, 95035

408 668 8348 I Amit.k@idctechnologies.com I Gtalk: Recruiter.amitk | Skype: Amitiilm

Web: www.idctechnologies.com

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