Please send me the profiles at deepak.gulia@simplion.com
IMMEDIATE INTERVIEW
MUST BE LOCAL TO CA
Position : JAVA Integration Engineer(JAVA)
Location : Sunnyvale, CA
· Understand business flows, tools, trouble shoot and support seller issues using tools and data analysis.
· Minimum of 1 yr of Java (4/10) & API work exp. Basic SQL experience is kind of mandate too.
· Run regular liaison meetings between sellers, market place aggregator and business to review overall operational metrics. Communication has to be pitch perfect.
· Ongoing management of seller issues, queries and operational issues. System triage is mandate.
· Coordination and drive issue resolution across business, production support, business support analyst and functional teams in the context of specific issues.
· Identify trends to figure out hotspots for effort and support cost drivers – work with PM and Engineering to build features and tools to reduce costs.
· Process improvements to reduce ongoing support costs.
· Institute and monitor support case resolution metrics and drive efficiencies.
· Identify systematic issues that need fixes across systems until hand off to production support/Engineering/Product teams via backlog for implementation.
· Understand seller setup process and educate sellers on process, requirements and timelines for on-boarding process.
· Work with internal teams to set up appropriate systems, code promotions into production until seller can go live.
· Understanding of integration interfaces, lower level systems at UI/debugging level to be able to bring on new direct sellers.
· Help to integrate partners to MP infrastructure
Deepak Gulia | Simplion – cloud. made simple
Direct: 408-516-4015 | Fax: 408-935-8696 | Email: deepak.gulia@simplion.com
GTALK :- deepakgulia.rgtalent@gmail.com
INC 500 | 5000 Honoree – 2013, 2012, 2011, 2010, 2009
Fast Private Companies award by Silicon Valley Business Journal – 2012, 2011, 2010, 2009, 2008
Best Places to Work in Bay Area by San Francisco Business Times – 2013, 2012, 2011, 2009
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