Healthcare Solutions - Support & Maintenance in North Chicago, IL

Healthcare Solutions - Support & Maintenance

 

North Chicago, IL

 

 

Skill-

SN Role descriptions / Expectations from the Role 1 Analyze and Resolve incidents, tickets and problems 2 Co-ordination with Offshore team, Client team and Business Users at Onsite 3 Analyze, design and develop minor enhancements 4 Monitor batch schedule & performance issues 5 Resolve issues/action items 6 Escalate issues to team lead 7 Track work allocation and report to team lead 8 Provide on-call support for critical and high priority incidents

 

 

Regards,

Atul Sharma

IT -recruiter

atul@idctechnologies.com

Direct: 408.418.5778  EXT 3043

 

 

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