Hi,
Please find the requirements below and do reply back if you are comfortable.
Position : Project Coordinator
Location : Sunnyvale, CA
Duration : 6+ Months
Profession Summary:
· 9+ years of IT experience
· Excellent experience in leading/coordinating customer support and production support projects/programs
· Support activities : Support ticket assessment and management. Issue resolution, process, escalation, SLAs, time for resolution, Identifying areas affecting critical business areas
· Good communication skills, report building and statistics.
· Coordinate RCAs and handling business stake holders
· War room coordination experience
· Java/J2ee background
· Experience in supporting e-commerce application.
Thanks & Regards,
Jessie Parker
Phone : 510-358-3393
Email: Jessie@erpanderp.com Gtalk: jessiewithstaffing@gmail.com
Web : www.erpanderp.com LinkedIn ID : www.linkedin.com/pub/jessie-parker/97/25b/212
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