| Mandatory Technical / Functional Skills | > Key Qualifications
• Expert knowledge of the project management function with at least 15 years of Program Management Experience, with at least one program delivered exceeding $10million
• Successful end-to-end delivery of large scale and strategic programs
• Demonstrated ability to realize program benefits with proven ability to assess business needs, prioritize accordingly and escalate appropriately.
• Budget management and business case delivery skills
• Strong communication, interpersonal, teamwork, and organizational skills with demonstrated strength in developing material for and communicating with, reporting to and managing Chief Executive level stakeholders
• Able to deal effectively with ambiguity and to refocus program direction in the face of changing business strategy, environment, issues and challenges
• Experience managing matrix & virtual teams across multiple geographies and functions
• Demonstrated leadership skills and mature judgment and a drive to meet business targets successfully
• 4+ years' experience in process re-engineering to drive efficiencies and streamline workflow.
• Ability to contribute consistently and positively in a high-paced, fast-changing and sometimes unpredictable work environment.
• SharePoint experience a plus
• Leadership and Team Development:
o A strong background in management of global team (including remote staff) of 7+ years.
o Adapts to varying team dynamics and fosters cohesion; demonstrated ability to address under-performing team members / dysfunctional team dynamics.
o Able to manage multiple projects with competing priorities across worldwide based talent in multiple time zones.
• Excellent written and verbal communication skills.
• Ability to think and act both strategically and tactically. Demonstrated leadership in forming and driving cross-functional teams Sound business judgment, strong analytical thinking, and the ability to influence others.
• Action-oriented and self-disciplined. Ability to clarify and drive project priorities and commitments as well as establish clear chains of project management and accountability across multiple geographic locations.
• Demonstrated ability to prepare materials for and present to large executive forums.
• Demonstrated creativity in problem solving and possess the ability to analyze and propose solutions based on data.
• Ability and willingness for international travel and working with international time zones.
• Ability to multi-task in an environment of competing priorities.
• Well-rounded experience and understanding of all functions, including their interrelation and interdependencies.
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| Roles and responsibility | Program Execution and Management
• Lead definition of and execution against a comprehensive master, integrated project plan with strong integration of multiple, cross-functional work streams to develop and deliver agreed business requirements to the marketplace on time, within budget and to defined quality metrics
• Ensure project work streams are executed in compliance with Travelport processes, standards, methods and tools.
• Define, measure and present metrics / reports to Senior Level Management to ensure proper project prioritization to support multiple cross functional work streams.
• Regularly asses risk in plan and manage thru successfully checking validity against estimates vs actuals and developing options to mitigate
• Foster teamwork within team & between team & other groups; Take leadership role with partner groups to gain and maintain alignment & support to achieve project objectives. Gain cooperation and commitment from people using compelling facts and addressing obstacles in a timely manner.
• Drive opportunities to improve program management tools and implement use of best practices. Identify gaps and inefficiencies and act as key agent of change to gain agreement and implement changes in processes and workflow design changes.
Project Communication and Reporting
• Deliver accurate and level appropriate readouts on program status, issues /alternatives/recommendations reportout to senior leaders and steering committes and ensures same from each workstream lead
• Assess program status and actively advises management and colleagues on program status and options and risks to maintain project alignment to on-time delivery, budget, and quality metrics.
• Effectively communicate program information (status, risks, financials, etc) in writing in verbal presentations to Senior Management and respond to queries from Senior Management;
Knowledge capture and sharing
• Capture & disseminate knowledge acquired during projects to improve S&N product development processes & systems
Team Development and Leadership role modeling
• Actively mediate and engage team discussion and debate.
• Actively seek collaboration and build relationships with internal partners to improve overall outcomes.
• Drive and motivate cross functional teams towards successful and timely project completion.
• Build effective teams, instill culture of accountability in cross functional teams.
• Provide input to individual performance appraisals to managing leaders & provide compensation recommendations as needed.
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