| MOI TELEPHONE HIRE
RATE $60 /hr on c2c ,1099
CLIENT cloudsherpas
Provide SFDC Admin. support for current installation of Sales cloud application
Bachelor's degree in computer sciences, information systems, business, marketing, or related field.
• Minimum 3 years experience as a Salesforce.com administrator with configuration and ongoing hands-on administration of Salesforce.com, preferably in a large, highly regulated (financial services) environment.
• Excellent data management skills, including understanding of data relationships, and metrics and statistical methods.
• Experience working with sandbox and production environments to manage the distribution of system functional or process changes.
• Experience handling all aspects of Salesforce.com case management.
• Excellent, highly professional written and oral communication, motivational and presentation skills, with the ability to communicate with all levels of the organization, and present information to non-technical audiences.
• Strong proficiency in MS Office; experience with Excel formulas and pivot tables.
• Salesforce.com Administrator certification preferred, Advanced Administrator or Sales Cloud Consultant certifications a plus.
• Experience working across various Salesforce.com implementations covering Sales Cloud, Service Cloud, and AppExchange applications a plus.
• Technical writing experience a plus. Salesforce Administration
Client is looking for a local resource for onsite assistance with Salesforce admin. The major tasks are as follows:
• Perform all tasks supporting the day-to-day operation of Salesforce.com, including, managing users and AppExchange applications.
• Design and maintain custom validation and workflow rules, formula fields, data dependencies, page layouts, alerts and notifications, email templates, triggers, reports, views, and dashboards.
• Work closely with IT to configure and manage complex user security permissions, including user hierarchy rules, roles, permission sets, and profiles to ensure system security.
• Maintain functional areas of contacts / relationships, accounts, opportunities, dashboards, and related reports.
• Provide hands-on support including data quality management, technical and functional issue resolution, and oversight of new opportunities for functionality and enhancements.
• Disseminate information and communicate effectively among Salesforce.com users, management, IT, and other stakeholders.
• Create, maintain, and enforce data integrity standards; audit, review, and monitor CRM reports to ensure data quality. Work with users to resolve data discrepancy issues.
• Assist with the export, cleansing, and import of CRM data on an as-needed basis.
• Oversee the feature request/support backlog and work with the business and IT to set priorities.
• Elicit and document requirements for new functionality from a cross-functional team of Salesforce.com users.
• Design, document, build, and test enhancements in a sandbox environment and work with IT to deploy changes to testing and production environments.
• Assist with coordination of user acceptance testing with business units and end users.
• Create and maintain Salesforce.com training materials, develop, conduct and implement training programs for Salesforce.com users, and train users with varying technical backgrounds on new features and functionality.
• Assist with the development of end-user procedural documentation. |
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