Genesys Call Center Developer _ Carlsbad, CA

Hi

 

Greetings for the day . .!!

 

Position Title: Genesys Developer

Location:  Carlsbad, CA

Client : Persistent

Requirements (Must Have)

Minimum of 2 years of relevant experience in a Call Center environment using Genesys call center applications.

Strong hands on experience in Genesys Multimedia applications such as Interaction Server, Contact Server, Email Server, Chat Server, Genesys Communication Server for Siebel

Hands-on experience on Infomart (Reporting). Genesys Administrator, Configuration Manager, Solution control Interface, CC Analyzer and Hyperion Reporting environment

Genesys development experience – Setting up environment, configuration, managing etc.

Experience with Workspace desktop application

 

Nice to have:

Familiarity with Avaya Call Routing, Avaya Vectoring and Genesys application version 8.0 and above is a plus.

Integration to SalesForce.Com and other CRM systems is a plus.

 

Thanks & Regards

Alok Chaudhary

Sr. Executive

 

Nityo Infotech Corp.

www.nityo.com

alok.chaudhary@nityo.com

Desk : 609-853-0818 X 2138

Fax : 609 799 5746

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Nityo Infotech has been rated as One of the top 500 Fastest growing companies by INC 500

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Disclaimer: http://www.nityo.com/Email_Disclaimer.html

 

 

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