Hi
Greetings for the day . .!!
Position Title: Cisco UC/UCCE Engineer
Location: Scottsdale, AZ / Woonsocket, RI
Client : TCS
Skills Required
· 3+ years exceptional implementation, administration, troubleshooting and support experience with Cisco UC/UCCE/ICM/CVP Enterprise applications
· Design, integration, and enhancement experience with UC/UCCE/ICM/CVP Enterprise is highly desired
· Must have experience in Cisco Communications Manager, Cisco Unity Connection and Cisco Emergency Responder
· Must have experience in Cisco Voice Gateways (Ingress/Egress) and VXML Gateways. Experience in Oracle Acme Packet SBC is highly desired
· Must have experience developing CISCO ICM Scripts and Cisco CVP applications. Experience in creating design documents and developing CVP custom elements and web services using Java are highly desired
· Should have experience in developing and modifying custom CUIC reports
· Should have expertise in troubleshooting UC/UCCE/ICM/CVP/Gateways issues (SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis)
· Familiarity with SCCP, SIP, MGCP protocols
· Exposure to 3rd party applications like Nuance ASR/TTS, in Contact voice recorder, Aceyus reporting and VistaPoint Attendant Console
· Ability to work in a delivery support environment that involves structured processes and timelines
Thanks & Regards
Alok Chaudhary
Sr. Executive
Nityo Infotech Corp.
Desk : 609-853-0818 X 2138
Fax : 609 799 5746
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Nityo Infotech has been rated as One of the top 500 Fastest growing companies by INC 500
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