Please reply me back @ Abdul.wasim@lci-online.com
ECM OpenText Analyst
Maplewood, MN
6+ Months Contract
The Enterprise Content Management (ECM) Infrastructure Analyst will work with moderate work direction, and can identify issues/problems but may need assistance in resolving. The person filling this positon will work as a member of the OpenText Environment Team supporting the global rollout of SAP.
Responsibilities:
Implement the OpenText component software packages and related middleware including Apache and Tomcat
Maintain the software including installations, configurations, updates and patches on both Windows and Linux servers
Manage the day to day operations of the software infrastructure environment
Integrate the software with security authentication software (LDAP) and single sign-on
Troubleshoot performance and availability issues in the software environment
Work with the vendor and other global team members to support the software and troubleshoot issues
Instrument the application with the appropriate monitoring tools to manage performance and availability
Requires participation in off-hours pager rotation
Required:
3 or more years of IT experience
Verbal and written English language proficiency
Multi-cultural awareness – familiarity with working with clients from multiple regions and countries
Experience Desired:
Basic technical administrative and support experience
Familiarity with sound Project Management practices and techniques.
Installing/patching commercial applications running on Windows Server and Linux Operating Systems
Installing and/or configuring Apache Tomcat middleware
Troubleshooting performance and availability issues in a complex environment
Windows Server administration
Windows Server NTFS and Share security administration
Red Hat Enterprise Linux administration
Apache Web Server administration
Clustering and persistence in Linux environment, as well as other high availability architectures
Microsoft SQL Server Studio Manager and Oracle database client software
Configuring applications to use LDAP for authentication to Microsoft's Active Directory
CFR Part 11 validation requirements or other regulated environment activities
Database server administration
Enterprise scale technical experience
Technical/admin scripting experience of any kind
OpenText – Livelink, content server, and archive server administration
SAP – DMS, ILM, document archiving, and data archiving
Attributes Desired:
Excellent procedural and regulatory documentation abilities
Excellent oral and written business communication skills
Excellent troubleshooting abilities.
Socially comfortable and engaging.
A positive attitude and a commitment to meeting deadlines.
Willing to challenge the status quo in a professional and mature manner.
Open minded and capable of learning the Polaris (SAP) Project methodology/approach.
Thanks,
Wasim
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